FREQUENTLY ASKED QUESTIONS
Thank you for visiting Salas Online Store. Frequently Asked Questions by our Customers are:
- Are your Belts made from a single skin are split?
- What is your alligator leather lined with?
- I am worried about endangered species are your alligator leather products in compliance with laws about use of rare animals?
- Can I get your alligator products in the Italian Shinny finish?
- Can I change my mind and exchange an item for a different style?
- How are your alligator skins colored?
- Why is alligator leather so expensive?
- What part of the alligator do we use for our products?
- Do we share our customer mailing addresses and names?
- Do we warrant our products?
- Can I pay on installments?
Are your Belts made from a single skin are split?
All our belts are made from a single skin. We do not use split skin.
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What is your alligator leather lined with?
Belts are lined with full grain cowhide and alligator purses, wallets and accessories are lined with calfskin.
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I am worried about endangered species are your alligator leather products
compliance with laws about use of rare animals?
Yes, we comply with the International Convention of Endangered Species (CITES) certification as well as the US Fish and Wildlife requirements and licensing.
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Can I get your alligator products in the Italian shinny finish?
No, Our alligator skins are hand polished with special buffing pads. We do not use high gloss enamel finishes that are applied to the Italian alligator leathers.
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Can I change my mind and exchange an item for a different style?
Yes, Telephone the office or send an email to explain what your want to exchange. If there is a difference a corrective billing will be made during the telephone conversation and that includes any additional shipping
costs.
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How are your alligator skins colored?
All of the alligator leather we use has been vat dyed, a process that requires about four days for full processing
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Why is alligator leather so expensive?
Alligator and ostrich are among the most expensive types of leather and the animals are rare
in the wilds, which has lead to special farms that commercially raise the animals for the leather industry. Special tanneries prepare these skins usually in France or Italy
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What part of the alligator do we use for our products?
We use the abdomen and flank of the animals
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Do we share our customer mailing addresses and names?
No, our customer information is never shared, rented, sold or place in storage on computers.
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Do we warrant our products?
Yes, we provide a one-year limited warranty on all of our products.
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Can I pay on installments?
Yes, you may register for this option. This requires that you complete a MONTHLY INSTALLMENTS FORM and send a sign copy in the mail. Your credit card will be charged each month over a three-month period.
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